Métiers et professions en santé et services sociaux

Administrative Officer, Secretarial Sector

Administrative Officer, Secretarial Sector


salaire Min. 22,54 $ / h
Max. 26,00 $ / h

Description and Responsibilities

Administrative officers work in the secretarial sector, making sure daily tasks in an office or a care environment are accomplished. Depending on their mandate, wage class and skills level, administrative officers may be asked to perform tasks of varying complexity. These may include:

  • Answering the telephone
  • Correcting documents
  • Writing letters and emails
  • Maintaining document filing systems
  • Setting and confirming appointments and meetings
  • Greeting clients and visitors

Source: Comité patronal de négociation du secteur de la santé et des services sociaux This link will open in a new window. (in French only)


Salary indicated is that of a Class 4 administrative officer. It may vary according to employment class, which goes from 1 to 4.

Education and Training Requirements

Secrétariat This link will open in a new window. training program in French leading to a specialized professional certificate is offered in most regions of Québec. Secretarial Studies This link will open in a new window. training program in English is offered in some regions. Most institutions in the health and social services network consider the certificate an asset to exercising the role of administrative officer.

Required Interests, Skills and Personality Type

  • Must be a good communicator
  • Must be able to manage priorities
  • Must be rigorous and thorough
  • Must exercise discretion
  • Must have ability to synthesize information
  • Must love contact with the public

Personality Type (RIASEC)

  • C - Prefers to work in a methodical and structured way, according to established standards
  • S - Prefers to be in contact with people and to help them
  • A - Prefers completing creative tasks

Work Environment

Administrative officers work in all areas (in French only) of the health and social services network. As such, they may be required to work with a wide variety of clients in diverse sectors.

Useful Links

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